AI Communication Coach

Find the real problem on every discovery call.

Naomi assesses your discovery calls and shows you where you stopped digging, so nothing important slips past.

SOC 2 infrastructure Encrypted end-to-end No meeting bots Never trained on calls

After every call

Coaching, notes, follow-ups, and commitments from every call.

Feedback you can use on your very next call.

The notes you meant to take, already done.

The follow-up, drafted and waiting for you.

A second brain for every commitment.

01Empathy & acknowledgement

Acknowledge the cost before you defend the plan.

— On the call

When the ops lead said the new strategy would double her team's workload, you jumped straight to the ROI slide. She stayed quiet for the rest of the meeting.

↓ Next time

"Name it first: 'You're right, this lands hardest on your team, and I don't want to gloss over that.' Then ask what support would make it workable."

Why it matters

People can't hear the upside until they feel heard. Acknowledging the cost turns a skeptic into a co-owner of the plan.

Before the next call

Open with the ask, then the data.

Lead with the decision, back it with one number, and move the rest to the appendix.

StructuredEmail draft

Copy notes

2027 strategy review — Partner-led growth

Oct 1, 2026 · Daniel Reyes, Elena Marsh, Ana Ortiz, Marcus Lee

Discussed

Elena's three conditions

Payback under 18 months, no new headcount in H1, and one pilot region before any national rollout.

Impact on operations

Ana flagged the partner onboarding load on her team. Daniel to scope partner-side support before launch.

Pilot in the northern region

Agreed in principle. Marcus wants a go/no-go at the November board meeting.

Your to-dos

You committed to these on the call

3 open

Send Elena the revised payback model

By Fri, Oct 9

Draft the ops support plan with Ana

Wed, Oct 7

Book the pilot kickoff with the northern team

Next week

StructuredEmail draft

Copy email✓ Copied

SubjectStrategy review next steps — pilot, payback, ops support

Hi all,

Thanks for the honest pushback today. We aligned on piloting partner-led growth in the northern region first, measured against Elena's three conditions.

Still open:

• Ops support model for Ana's team• Pilot success metric (payback vs. pipeline)

Next steps:

• Daniel: Send the revised payback model (by Fri)• Daniel: Draft the ops support plan with Ana• Marcus: Add the go/no-go to the board agenda

Talk soon,
Daniel

Drafted from the call · edit before sendingReady to send

Empathy & acknowledgement

Acknowledge the cost before you defend the plan.

— On the call

When the ops lead said the strategy would double her team's workload, you jumped straight to the ROI slide.

↓ Next time

"Name it first: 'You're right, this lands hardest on your team.' Then ask what support would make it workable."

Before the next call

Open with the ask, then the data.

Lead with the decision, back it with one number.

StructuredEmail draft

2027 strategy review

Oct 1 · Daniel, Elena, Ana, Marcus

Discussed

Elena's three conditions

Payback under 18 months, no new H1 headcount, one pilot region first.

Impact on operations

Ana flagged the onboarding load on her team.

Northern pilot

Go/no-go at the November board meeting.

Your to-dos2 open

Send Elena the payback model

By Fri, Oct 9

Draft the ops plan with Ana

Wed, Oct 7

StructuredEmail draft

Copy✓ Copied

SubjectStrategy review next steps — pilot, payback, ops

Hi all,

Thanks for the honest pushback today. We aligned on piloting partner-led growth in the northern region first, measured against Elena's three conditions.

Next steps:

• Daniel: Revised payback model (Fri)• Daniel: Ops support plan with Ana• Marcus: Go/no-go on board agenda

Talk soon,
Daniel

Drafted from the call · edit before sending

Use cases

Most of your work happens in conversation. Get better at it.

Executive Presence

Interviews

Give the interview answer they’ll remember.

Executive Presence

Managing up

Get what you need from your manager by managing up.

Executive Presence

Presentations

Give a presentation that holds the room.

Executive Presence

Pitches

Pitch it so they say yes.

Relationship Building

Mentoring

Be the mentor who helps people grow.

Relationship Building

1:1 meetings

Run one-on-one meetings that make your team better.

Relationship Building

Difficult conversations

Have the difficult conversation without losing the relationship.

Relationship Building

Client relationships

Turn every client call into a stronger relationship.

Persuasion & Influence

Sales calls

Make the sales call that earns the next one.

Persuasion & Influence

Discovery calls

Find the real problem on every discovery call.

Persuasion & Influence

Negotiations

Negotiate without talking yourself down.

Persuasion & Influence

Influencing decisions

Influence decisions and win without authority.

Persuasion & Influence

Storytelling

Craft a narrative that wins the room.

Professional Discipline

Effective meetings

Run a meeting that actually reaches a decision.

Professional Discipline

Technical presentations

Make your technical presentation land, without dumbing it down.

Professional Discipline

Cross-functional communication

Get the whole room aligned, even when no one reports to you.

Professional Discipline

Constructive feedback

Give feedback that changes what happens next.

Professional Discipline

Delegation

Get more time back by delegating the right way.

How it works

You run the discovery call. Naomi handles the rest.

Coaching, notes, the follow-up, and your commitments, waiting for you minutes after you hang up.

In the background

2:00 PM · Call ends

Connect

Nothing joins your call.

Sync Zoom, Granola, or Google Meet, or paste a transcript. No bots, no “recording has started.”

2:01 PM

Analyze

Scored on 15 dimensions.

Not sentiment, not keywords. Every call is assessed against a research-backed model across four skill clusters.

What comes back

2:14 PM

Coach

Your review, texted to you.

The one moment that mattered and the exact words to try next, while the call is still fresh.

2:14 PM

Notes

Decisions and to-dos, captured.

What was decided, what’s still open, and every to-do you agreed to.

2:14 PM

Follow-up

A recap email, drafted for you.

A recap email drafted from the call, with owners and next steps. Edit, copy, done.

Every call after

Remember

People and promises, linked across calls.

People, companies, and commitments, linked across all your calls. Nothing you promised gets lost.

Communication Coaching

What Naomi assesses in your discovery calls.

When they handed you an opening, did you follow it, or move to the next question on your list?

Questioning QualityObjection HandlingStorytelling & Framing

One clear question at a time, or three stacked so they answer only the easy one?

ClarityStructureEmotional RegulationConciseness

After you asked, did you leave the silence, or fill it with your own guess?

Active ListeningEmpathy & AcknowledgmentInclusive LanguageConversation Balance

Professional Discipline

Did the call end with the real problem named and a clear next step, or a vague “let me send some info”?

Next Steps & AccountabilityAdaptabilityFiller LanguageJargon Management

15 dimensions scored on every call.

Follow the answer, not your question list.

Persuasion & Influence 468

You asked what was not working, they said “honestly, onboarding is a mess,” and your next line was “got it, and how big is the team?”

Try this on your next call

“Onboarding’s a mess. Say more about that. Where does it actually break down?”

Why it works

The first answer is rarely the real one. When someone hands you a live problem and you move straight to the next question on your list, they learn this is a checklist and stop volunteering the useful part. One good follow-up on the thing they clearly care about is where the real need finally comes out.

Executive Presence 585

You asked three things in one breath, “What’s your current setup, who owns it, and what’s the budget?”, and they answered the setup and skipped the rest.

Try this on your next call

“What’s your current setup?” Then stop, hear the whole answer, and ask the next one.

Why it works

A stacked question lets the other person pick the safe part and quietly drop the rest, and the part they drop is usually the one you most needed. One question at a time feels slower and gets you more, because nothing important gets to hide inside a list.

Relationship Building 617

You asked a sharp question, then filled the pause with your own theory: “Is it cost, or more the time to roll out? Probably the time, right?” They just agreed.

Try this on your next call

Ask it, then say nothing. Let the pause sit until they fill it.

Why it works

The few seconds after a good question is where the honest answer lives. Fill that silence with your own guess and you hand them the easy exit; they agree, and you walk away sure about a problem you invented. Ask, then wait, even when the quiet feels long.

Your overall score

76+6 vs benchmark

Last 30 days · 18 assessed calls

7d30d90dAll

YouSenior-AE benchmark

Question depth+9

Discovery quality+6

Executive presence+4

Empathy+2

Pacing−1

Confirming next steps−9

Longitudinal intelligence

Watch your discovery calls get sharper, call after call.

Naomi tracks how you dig across every discovery call: whether you followed the answer that mattered, asked one clear question at a time, and left the silence for them to fill. You see the trend, not one call, so you know which habit is costing you the real problem.

Built for every role

Built for everyone who runs discovery calls.

Coaching moments

The moment that mattered, and what to say next time.

ExampleCaught

You spent four minutes on the product before saying why now.

Try

“Let me start with why now. The market shifted last year.”

ExampleCaught

You asked three yes/no questions in a row, and the buyer never told you what’s broken.

Try

“Walk me through the last time this went wrong. What happened?”

ExampleCaught

They raised workload twice. Both times, you moved to the next agenda item.

Try

“You’ve mentioned workload twice. Let’s stay on that before we move on.”

ExampleCaught

You spent four minutes on the product before saying why now.

Try

“Let me start with why now. The market shifted last year.”

ExampleCaught

You asked three yes/no questions in a row, and the buyer never told you what’s broken.

Try

“Walk me through the last time this went wrong. What happened?”

ExampleCaught

They raised workload twice. Both times, you moved to the next agenda item.

Try

“You’ve mentioned workload twice. Let’s stay on that before we move on.”

ExampleCaught

The number that mattered came eleven minutes in, after the full timeline.

Try

“Bottom line first: we’re behind on Q3, and here’s the plan to recover.”

ExampleCaught

They said “that’s more than we budgeted.” You dropped the price before asking what the budget covered.

Try

“Help me understand what the budget was built around.”

ExampleCaught

You opened your proposal with “I might be wrong, but maybe…” and the hedge undercut a strong idea.

Try

“I’d recommend we test this with one team first.”

ExampleCaught

The number that mattered came eleven minutes in, after the full timeline.

Try

“Bottom line first: we’re behind on Q3, and here’s the plan to recover.”

ExampleCaught

They said “that’s more than we budgeted.” You dropped the price before asking what the budget covered.

Try

“Help me understand what the budget was built around.”

ExampleCaught

You opened your proposal with “I might be wrong, but maybe…” and the hedge undercut a strong idea.

Try

“I’d recommend we test this with one team first.”

ExampleCaught

You did most of the talking. Their one real complaint got thirty seconds.

Try

“Before I go further, what would make this worth it for you?”

ExampleCaught

When the CFO pushed back, your answers got longer and faster.

Try

“Fair challenge. Let me answer it with a single number.”

ExampleCaught

The call ended on “let’s circle back.” No owner, no date.

Try

“Can we hold 20 minutes Thursday to walk your team through the proposal?”

ExampleCaught

You did most of the talking. Their one real complaint got thirty seconds.

Try

“Before I go further, what would make this worth it for you?”

ExampleCaught

When the CFO pushed back, your answers got longer and faster.

Try

“Fair challenge. Let me answer it with a single number.”

ExampleCaught

The call ended on “let’s circle back.” No owner, no date.

Try

“Can we hold 20 minutes Thursday to walk your team through the proposal?”

Discovery call questions, answered.

What is a discovery call?

A discovery call is the first real conversation with a prospect or new client where you find out what they actually need before you propose anything. Done well it is mostly listening: you ask, they talk, and you dig into what matters. Naomi reviews your recorded discovery calls and shows you where you dug and where you moved on too soon.

How do you run a good discovery call?

Ask open questions, then follow the answers instead of your script. The hard part is not the question list; it is noticing the moment someone gives you a real opening and staying on it for one more question. Naomi scores your calls on follow-up depth, whether you asked one thing at a time, and whether you left room for the answer.

What questions should you ask on a discovery call?

Start broad (“What made you take this call?”), then go deep on whatever they raise (“Say more about that. Where does it break down?”). The best question is almost always the follow-up, not the next new topic. Naomi flags where a follow-up would have found the real problem.

What is the biggest mistake people make on discovery calls?

Treating it like a form to fill in: asking every question on the list, none of them twice, and pitching before the real need is on the table. Naomi catches when you skipped a live opening, stacked three questions into one, or answered your own before they could.

How is Naomi different from a CRM or call recorder?

A recorder stores the call and a CRM stores the notes. Naomi is a coaching layer. It analyzes how you actually ran the discovery call, the follow-ups, the stacked questions, the silences, and gives you one specific thing to do better next time. It works alongside whatever you already use.

Can you get better at discovery calls?

Yes. Good discovery is a set of repeatable habits: follow the answer, one question at a time, leave the silence. What is usually missing is honest feedback, because no one tells you the opening you walked past. Naomi is that feedback loop, call after call.

Your next discovery call could be the one that finds the real problem.

Join the waitlist and turn every discovery call into coaching.