Naomi assesses how you give feedback and coaches you on the moments it goes wrong, when praise is too vague to act on and criticism too personal to hear.
SOC 2 infrastructure Encrypted end-to-end No meeting bots Never trained on calls
After every call
Coaching, notes, follow-ups, and commitments from every call.
01Coaching
Feedback you can use on your very next call.
02Notes
The notes you meant to take, already done.
03Email drafts
The follow-up, drafted and waiting for you.
04Intelligence
A second brain for every commitment.
01Empathy & acknowledgement
Acknowledge the cost before you defend the plan.
— On the call
When the ops lead said the new strategy would double her team's workload, you jumped straight to the ROI slide. She stayed quiet for the rest of the meeting.
↓ Next time
"Name it first: 'You're right, this lands hardest on your team, and I don't want to gloss over that.' Then ask what support would make it workable."
Why it matters
People can't hear the upside until they feel heard. Acknowledging the cost turns a skeptic into a co-owner of the plan.
Before the next call
Open with the ask, then the data.
Lead with the decision, back it with one number, and move the rest to the appendix.
StructuredEmail draft
Copy notes
2027 strategy review — Partner-led growth
Oct 1, 2026 · Daniel Reyes, Elena Marsh, Ana Ortiz, Marcus Lee
Discussed
Elena's three conditions
Payback under 18 months, no new headcount in H1, and one pilot region before any national rollout.
Impact on operations
Ana flagged the partner onboarding load on her team. Daniel to scope partner-side support before launch.
Pilot in the northern region
Agreed in principle. Marcus wants a go/no-go at the November board meeting.
Your to-dos
You committed to these on the call
3 open
Send Elena the revised payback model
By Fri, Oct 9
Draft the ops support plan with Ana
Wed, Oct 7
Book the pilot kickoff with the northern team
Next week
StructuredEmail draft
Copy email✓ Copied
SubjectStrategy review next steps — pilot, payback, ops support
Hi all,
Thanks for the honest pushback today. We aligned on piloting partner-led growth in the northern region first, measured against Elena's three conditions.
Still open:
• Ops support model for Ana's team• Pilot success metric (payback vs. pipeline)
Next steps:
• Daniel: Send the revised payback model (by Fri)• Daniel: Draft the ops support plan with Ana• Marcus: Add the go/no-go to the board agenda
Talk soon, Daniel
Drafted from the call · edit before sendingReady to send
EM
Elena Marsh
CFO · Corvane
4 calls3 open asks
CommitmentDue Fri
Send the revised payback model
Promised to Elena · mentioned in 3 calls
Feedback you can use on your very next call.
The notes you meant to take, already done.
The follow-up, drafted and waiting for you.
A second brain for every commitment.
Empathy & acknowledgement
Acknowledge the cost before you defend the plan.
— On the call
When the ops lead said the strategy would double her team's workload, you jumped straight to the ROI slide.
↓ Next time
"Name it first: 'You're right, this lands hardest on your team.' Then ask what support would make it workable."
Before the next call
Open with the ask, then the data.
Lead with the decision, back it with one number.
StructuredEmail draft
2027 strategy review
Oct 1 · Daniel, Elena, Ana, Marcus
Discussed
Elena's three conditions
Payback under 18 months, no new H1 headcount, one pilot region first.
Impact on operations
Ana flagged the onboarding load on her team.
Northern pilot
Go/no-go at the November board meeting.
Your to-dos2 open
Send Elena the payback model
By Fri, Oct 9
Draft the ops plan with Ana
Wed, Oct 7
StructuredEmail draft
Copy✓ Copied
SubjectStrategy review next steps — pilot, payback, ops
Hi all,
Thanks for the honest pushback today. We aligned on piloting partner-led growth in the northern region first, measured against Elena's three conditions.
Next steps:
• Daniel: Revised payback model (Fri)• Daniel: Ops support plan with Ana• Marcus: Go/no-go on board agenda
Talk soon, Daniel
Drafted from the call · edit before sending
EM
Elena Marsh
CFO · Corvane
4 calls3 open asks
CommitmentDue Fri
Send the revised payback model
Promised to Elena · 3 calls
Use cases
Most of your work happens in conversation. Get better at it.
You told them “great work this quarter, keep it up.” They smiled, and then kept doing the one thing you actually wanted them to change.
Try this on your next call
“The two-page summary you added to each report is the thing that’s working. Do that on the client deck too.”
Why it works
Vague praise feels generous and changes nothing, because there is nothing specific to repeat. The most useful feedback names the exact behavior, why it mattered, and the one thing to do again or differently. “Good job” is a warm feeling; “the summary you added is what worked” is an instruction they can follow.
Relationship Building 525
You said “you’re just not a detail person,” and they spent the rest of the conversation defending themselves instead of hearing you.
Try this on your next call
“In yesterday’s deck, three of the figures didn’t match the source file. Can we add a check before it goes out?”
Why it works
Feedback aimed at who someone is invites them to defend who they are. Feedback aimed at a specific thing they did invites them to fix it. Same concern, but one names a character flaw and the other names a behavior, and only one of them is something a person can actually change by Tuesday.
Executive Presence 556
You wrapped the one real note between two compliments, and they walked out remembering the compliments.
Try this on your next call
“One thing to change: the update needs to go out Friday, not Monday. Everything else on the project is solid.”
Why it works
The compliment sandwich protects the person giving the feedback, not the person getting it. Padding softens the point until it disappears, and the receiver keeps the praise and misses the change. Say the one thing plainly, then stop. You can be kind and still be clear.
Your overall score
76+6 vs benchmark
Last 30 days · 18 assessed calls
7d30d90dAll
YouSenior-AE benchmark
Question depth+9
Discovery quality+6
Executive presence+4
Empathy+2
Pacing−1
Confirming next steps−9
Longitudinal intelligence
Watch your feedback get sharper, conversation after conversation.
Naomi tracks how you give feedback across every conversation: whether it was specific enough to act on, whether you named a behavior or a person, and whether it ended with a clear next step. You see the trend, not one awkward 1:1, so you know which habit to fix before your next review season.
Built for every role
Built for everyone who owes someone honest feedback.
The moment that mattered, and what to say next time.
ExampleCaught
You spent four minutes on the product before saying why now.
Try
“Let me start with why now. The market shifted last year.”
ExampleCaught
You asked three yes/no questions in a row, and the buyer never told you what’s broken.
Try
“Walk me through the last time this went wrong. What happened?”
ExampleCaught
They raised workload twice. Both times, you moved to the next agenda item.
Try
“You’ve mentioned workload twice. Let’s stay on that before we move on.”
ExampleCaught
You spent four minutes on the product before saying why now.
Try
“Let me start with why now. The market shifted last year.”
ExampleCaught
You asked three yes/no questions in a row, and the buyer never told you what’s broken.
Try
“Walk me through the last time this went wrong. What happened?”
ExampleCaught
They raised workload twice. Both times, you moved to the next agenda item.
Try
“You’ve mentioned workload twice. Let’s stay on that before we move on.”
ExampleCaught
The number that mattered came eleven minutes in, after the full timeline.
Try
“Bottom line first: we’re behind on Q3, and here’s the plan to recover.”
ExampleCaught
They said “that’s more than we budgeted.” You dropped the price before asking what the budget covered.
Try
“Help me understand what the budget was built around.”
ExampleCaught
You opened your proposal with “I might be wrong, but maybe…” and the hedge undercut a strong idea.
Try
“I’d recommend we test this with one team first.”
ExampleCaught
The number that mattered came eleven minutes in, after the full timeline.
Try
“Bottom line first: we’re behind on Q3, and here’s the plan to recover.”
ExampleCaught
They said “that’s more than we budgeted.” You dropped the price before asking what the budget covered.
Try
“Help me understand what the budget was built around.”
ExampleCaught
You opened your proposal with “I might be wrong, but maybe…” and the hedge undercut a strong idea.
Try
“I’d recommend we test this with one team first.”
ExampleCaught
You did most of the talking. Their one real complaint got thirty seconds.
Try
“Before I go further, what would make this worth it for you?”
ExampleCaught
When the CFO pushed back, your answers got longer and faster.
Try
“Fair challenge. Let me answer it with a single number.”
ExampleCaught
The call ended on “let’s circle back.” No owner, no date.
Try
“Can we hold 20 minutes Thursday to walk your team through the proposal?”
ExampleCaught
You did most of the talking. Their one real complaint got thirty seconds.
Try
“Before I go further, what would make this worth it for you?”
ExampleCaught
When the CFO pushed back, your answers got longer and faster.
Try
“Fair challenge. Let me answer it with a single number.”
ExampleCaught
The call ended on “let’s circle back.” No owner, no date.
Try
“Can we hold 20 minutes Thursday to walk your team through the proposal?”
Feedback questions, answered.
How do you give constructive feedback?
Name a specific behavior, say what it affected, and give the one change you want next. The formula is the easy part; the hard part is catching yourself when you go vague to be kind, or turn a specific problem into a verdict on the person. Naomi reviews your recorded feedback conversations and scores how specific you were, whether you named a behavior or a character trait, and whether you ended with a clear next step, then hands you one change for the next one.
What is constructive feedback?
Constructive feedback is feedback that gives the other person something they can act on: a specific behavior, its impact, and a clear next step, delivered so they can hear it instead of defend against it. It is the opposite of both vague praise and a personal verdict. Naomi grades your real conversations against that standard rather than a generic idea of “nice.”
How do you give feedback to someone who gets defensive?
Defensiveness is usually a sign the feedback pointed at the person instead of the behavior. “You’re careless” invites a defense; “these three numbers were off” invites a fix. Naomi catches the moments your wording turned a specific note into a character judgment, which is the most common reason feedback gets waved away.
Does the feedback sandwich actually work?
Rarely. Wrapping a change between two compliments protects the giver and buries the point, so the receiver keeps the praise and misses the note. Real praise and a real change are both worth saying, just not blended into mush. Naomi flags the calls where the one thing that mattered got padded until it disappeared.
How do you give negative feedback without demotivating someone?
Keep it about a fixable behavior, be specific about impact, and make the next step small and clear. Feedback demotivates when it feels like a verdict on the person or a list too long to act on. Naomi shows you whether your feedback pointed at something changeable and ended somewhere concrete, or just left the person feeling judged.
What is the difference between feedback and criticism?
Criticism tells someone what was wrong; feedback tells them what to do next. The words can sound similar, so the difference lives in whether there is a specific, doable change on the other side of it. Naomi scores whether your feedback actually gave a path forward or just registered a complaint.
How often should you give feedback?
Close to the moment, and small, beats saving it for a quarterly review. Feedback stored up for months arrives as a list nobody can act on and often as a surprise. Naomi tracks your feedback across conversations so you can see whether you are coaching in the moment or letting it pile up for review day.
Can AI analyze how I give feedback?
Yes. Naomi assesses your recorded feedback conversations and coaches you on how you delivered them: whether you were specific, named a behavior instead of a person, and ended with a next step. To be clear about what it is not: Naomi does not give the feedback for you or sit in the room. It makes the person giving it better, one conversation at a time.
Can Naomi analyze feedback conversations on Zoom?
Yes. Naomi works with your recorded Zoom conversations: you connect Zoom, and Naomi assesses each one and returns coaching afterward. No bot joins the meeting; the analysis happens privately on the recording, for you. It works the same for a 1:1, a performance review, or a project debrief.
How is this different from a performance-review or 360-feedback tool?
Those tools collect and route feedback between people; they are built for HR and managers to run a process. Naomi is private coaching for the person who has to deliver the feedback well. It grades your own delivery against a research-backed communication model and gives you one change to make next, and nobody else sees it.
Does Naomi share my feedback coaching with anyone?
No. Your coaching is private to you. It is built to make you better at giving feedback, not to grade you for someone above you. You see your own trends and recommendations; nobody else does.
Can you get better at giving feedback?
Yes. Giving good feedback is a set of repeatable habits: be specific, aim at the behavior, and end with a next step. What is usually missing is anyone telling you how your feedback actually came across, because the person receiving it is in no position to. Naomi gives you that honest read.
Your next 1:1 could be the one that finally changes something.
Join the waitlist and turn every feedback conversation into coaching.